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During their Pixel launch yesterday, Google also announced that each Pixel phone owner would get 24/7 live support, either via phone call or live chat.
Today, we have some more information on the service, which even includes screen share, allowing Google support reps to see exactly what the issue is on your device as you do in real-time. This is very similar to Amazon’s Fire support and is great news for consumers that may not be as tech-savvy.
To access the support, go down go directly to the MadeByGoogle website and toggle the support tab: Here
A bombshell Reuters report today claims that Yahoo was secretly scanning your emails to provide information for U.S. intelligence officials.
The report claims that Yahoo scanned hundreds of millions of emails at the behest of the NSA or the FBI, the first known time that a U.S. Internet company has agreed to a demand to search all incoming messages. In the past, other companies, such as Google and Apple, have agreed to examine stored messages following a crime (for example), but it appears that Yahoo gave the U.S. government carte blanche access.
For now, it is unknown what the officials were looking for “only that they wanted Yahoo to search for a set of characters.” it is also unclear what data may have been found or handed over.
According to ex-employees, the decision to follow the classified demand led to the resignation of CIO Alex Stamos, who believed that the directive would lead to massive privacy issues.
Google and Microsoft were quick to deny that they had also been asked by US officials for the same access. “We’ve never received such a request, but if we did, our response would be simple: ‘No way’,” added Google.
Samsung has proudly announced that the Galaxy Note7 is available worldwide, again, after the company was forced to recall millions of headsets that were at risk of exploding.
“Along with the several other experience zones showcasing Samsung’s latest product, guests have crowded our Galaxy Note7 experience zone since this morning,” said Junghyun Kim, Manager of the Seoul-based Samsung D’light shop. “We found that many people are excited to check out the iris scanner, the new S Pen features, such as S Translator, and the camera. Many existing Galaxy Note7 users have already visited and exchanged their phones for a new Galaxy Note7 or other Galaxy devices, and more and more people are inquiring about purchasing the Galaxy Note7.”
So far, the Note7 has relaunched in Korea and a few other nations, but is rolling out in earnest in the coming weeks.
The company also “strongly encouraged” consumers who own a recalled Note7 to exchange theirs immediately.
While most of the phones on the list make sense given their recent releases, there are a couple of 2015-edition devices that did not make the list including the Moto G and Moto e3 Power, although it is unclear why.
Motorola says the rollout will begin this month and continue throughout the quarter.